01
We can help when
A process has stopped making sense, you need something built with the operations thought through, or you want a second opinion before committing.
What happens after you send it
- 01
We read it
The enquiry goes to a real person who reads what you sent. The site does not promise a standard response time.
- 02
We review what you need
If we can help, we will arrange a conversation and focus on the problem.
- 03
We explain the next step
If we are not the right fit, we will say so. If we need more information, we will explain what to look at next.
A short description is enoughATC / system view
01We read it
02We review what you need
03We explain the next step
We agree the work after we understand the issue.
What we can and cannot help with
02
We are not the right fit when
You need a helpdesk, managed IT support, full-time on-site staff or only the cheapest possible build against a fixed specification.
Questions
Questions people ask us
What happens after I get in touch?
Someone who has read what you sent will reply. We do not publish a guaranteed response time. If it looks like something we can help with, we will arrange a conversation focused on the issue rather than a sales presentation.
Do I need a brief or a budget first?
No. Tell us what happens now and where it goes wrong. Working out the rest is part of what we do, and arriving with a fully formed brief sometimes means the wrong problem has already been decided.
Is the first conversation free?
Yes, including the honest read you get from it. We do not charge a discovery fee to tell you roughly what something takes.